With all products manufactured to the highest quality standards Triton are confident that you will enjoy many years of excellence. However, occasionally even the best-engineered products can sometimes go wrong. That is why at Triton, they offer a guarantee against defect in materials and workmanship from the date of purchase.
If your product fails within its guarantee period they will arrange for a service engineer to visit you at home to resolve the fault, by repairing or replacing any defective component, using genuine Triton spare parts, free of charge.
If you are based within the UK, you can arrange a service engineer by emailing firstname.lastname@example.org, or calling 02476 372222. The guarantee only applies to products with a manufacturing fault. Call out for non-product faults or where no fault has been found with the product will incur a call-out charge.
If you are based outside of the UK there will be a 1 year replacement warranty subject to the product being tested.
Triton warranties are as follows:
Digital showers (Satellites) 5 years
Digital showers (Aspirante, T300si) 2 years
Mixer showers (Excluding Unichrome Humber, Domina, LP, HP and PC mixers) 5 years
Unichrome Humber, Domina, LP, HP and PC mixer showers 3 years
Bathroom taps 5 years
Electric showers (mains fed) 2 years*
Body dryer 2 years
Power showers 1 year
Shower towers 1 year
Pumped electric showers 1 year
Pumps 1 year
Bathroom accessories 1 year
Shower accessories 1 year
*Please check for each item - 1 year warranty applies to promotional products.
To register for an extended warranty and to find our more information please visit the Triton website.
Buyaparcel offer delivery throughout the United Kingdom, including Northern Ireland, Scottish Highlands and other Islands of the UK. In addition we can now also deliver through Europe.
UK Delivery Prices
Standard delivery is free with no minimum order charge to most mainland UK delivery addresses. Surcharges can apply to certain postcodes depending on the service type. For full details visit our Delivery Guide.
In additional to our standard service we also offer some premium delivery services if you need your item quickly
£0.00 - Standard UK Delivery (2-3 Days Approx)
£2.99 - Next Day UK Delivery (Orders placed before 3.00pm Monday - Friday)
*orders placed after 3.00pm Friday will still be delivered Monday if ordered before 11am Saturday Morning
£8.99 - Saturday Delivery (Orders placed before 3.00pm Friday)
£36.00 - Pallet Delivery (2-3 Days Approx - selected products only)
Alternatively if you view your parcel once items have been added and enter your postcode you will see what derlivery services are available.
International Delivery Prices
In addition we now deliver through Europe on a 48 Hour Delivery Service as Standard
Zone 1 – £9.99
Belgium, Germany, Luxembourg, France, Netherlands, Rep Ireland.
Zone 2- £14.99
Austria, Denmark, Czech Republic, Poland, Lithuania, Hungary.
Zone 3 – £19.99
Estonia, Spain, Sweden, Italy, Portugal, Latvia.
Zone 4 – £29.99
Bulgaria, Finland, Romania.
Zone 5 – £49.99
Bosnia, Croatia, Switzerland.
Zone 6 – £59.99
Norway, Serbia, Iceland.
Is My Item Available for Next Day Delivery?
If your item is stocked in our immediate picking location it will available for you to choose a next day delivery. This will be highlighted by a green tick and a 1 day dispatch time on the item information.
You will have the option to choose this service if you are purchasing your item for delivery to mainland UK.
What courier will my item be delivered with?
If your item is being delivered in the UK or Ireland, it will be delivered by UK Mail/DHL, Hermes or Royal Mail, with the exception of pallet items.
If you are an international customer, your goods will initially be sent via UK Mail/DHL, and then exported to either Eurodis or DHL. The appropriate tracking can be provided when necessary.
Details of each courier service we offer are detailed in our Delivery Guide.
Is My Item Available for Click and Collect at your Lowestoft Store?
If your item is showing "In Stock" then you will be able to do a Same Day Click and Collect order from our Lowestoft Pinbush Road. Our cut off for same day collections is 3.00pm Mon-Fri / 11.00am Saturday. After that the product will be ready the next day for collection. After the cut off you are welcome to do a Call and Collect order by phoning our trade counter on 01502 507666. If your item is in stock you will still be able to do a same day collection and payment.
Our store is open Monday to Friday 8.00am - 5.00pm and Saturday 8.00am - 12.00pm so any orders placed the remainder of the weekend will be available for collection on Monday. Weekdays any orders placed up to midnight will be available for collection the following day. This excludes bank holidays.
Please wait for email confirmation your order is ready for collection from our store before you travel.
On collection we will require you to show a copy of your order confirmation, electronic or printed. In addition to this please bring photo ID which must be your passport or photo driving licence, matching the name on the PayPal/Amazon/Credit or Debit card used.
Collection option only available to NR and IP Postcodes
We've simplified our returns process! We now offer a no-questions-asked, free returns service within the first 30 days (subject to T&Cs).
You can find our returns information in our Terms and Help page
Spread the cost of your Buyaparcel purchase with Paypal Credit - Get 0% finance over 4 months! The perfect way to spread the cost of any purchases of £99 (inc vat) or more
Applying is that simple. If approved and you accept, you'll have a credit limit added to your PayPal account ready to use immediately. Plus, you'll automatically get 0% interest for 4 months on all your purchases of £99 or more.*
How to apply for Paypal Credit with Buyaparcel?
You have 2 ways to purchase from us with the option us using Paypal Credit.
1 - From the product page you can use Paypal Express Checkout which will take you straight to your Paypal account where you can login to complete payment or apply for Paypal Credit.
2 - If you add your product to your parcel and click "Proceed to Checkout" you will then go to our payment page. Select "Paypal Express Checkout" from the payment methods available and click "Place Order".
Once you are in your Paypal account choose PayPal Credit from the payment options.
If this is the first time you have used PayPal Credit, you will be asked to complete a short application form to apply for PayPal credit.
More Information on Paypal Credit