COVID-19 Service Update


Online Orders and UK Deliveries as Normal - our warehouse is fully operational and will continue to supply products on FREE Standard Delivery and Next Day Deliveries if you order before 3.00pm. 

We will closely monitor any government legislation and adapt our processes as required to maintain the health of our staff and customers whilst continuing to supply essential products to those who require it during this difficult time.

Delivery Status

Next Day Deliveries - DHL Parcel UK (formerlly UK Mail) running as normal.
Standard Deliveries - All carriers running as normal.

Customer Service

Customer services are operating as normal. Use the chat button on the bottom of the website, or use our contact form or alternatively call us on 01502 473025 during opening hours.

Trade Counter / Local Collection 

Our trade counter in Lowestoft is now open to the trade and public.

Additional Measures in Place

It is our priority is to protect the health and wellbeing of our employees along with our customers and suppliers.

We have taken precautions within our business to ensure that our staff are kept as safe as possible.
- Hygiene has been increased across our site
- Our work environments are cleaned daily if not more frequently with antibacterial cleaners

Thank you for your patience and understanding during this uncertain time.

Buyaparcel Customer Support