Einhell PXC 18v Cordless Brushless Chainsaw 20cm Top Handle +2.5AH Charging Kit

All Einhell products are supplied with a 2 year warranty. This can be extended to 3 years by following the steps below. The exception to the rule is power x-change batteries. These come with 6 months as standard that can be extended for free to 2 years, again see steps below.

3-Year Einhell Product Warranty
Register your new Einhell product within 30 days of purchase and benefit from the extended warranty. After registration the warranty for your Einhell product is extended by an additional year to a total of 3 years.

The service is only available for the following brands: Einhell Red, Einhell Classic, Einhell Car Classic, Einhell Home, Einhell Expert, Einhell Expert Plus, Einhell Professional. You will find the brand name on the packaging, in the operating instructions and on the nameplate of your product.

3-2-1 and get going - pick up the serial number on your Einhell product and go to the registration form!

Power X-Change batteries have been developed to meet the highest quality and safety standards. Not only are we proud of the consequent durability of our batteries we guarantee it: therefore, we extend the warranty for our Power X-Change batteries to 2 years.

Simply register your Power X-Change battery within the first 30 days after the purchase date to benefit from our extended battery warranty. Instead of a statutory warranty of 6 months, you will thus receive a free 2-year manufacturer’s warranty.

Register now and download your warranty certificate today!

Extend your warranty here.

Do you have questions?
Einhell Service will be glad to assist you.

0151 649 1500

Monday till Thursday
9:30 am - 5:00 pm

Friday
9:30 am - 3:15 pm

Warranty Service

Should it be necessary to claim for a faulty device under Warranty, please click the warrabty service link below. Einhell will arrange collection of your machine or if you would prefer you can use our return service both of which are available on line. For all valid claims this service is completely free to use and includes any costs relating to collection, redelivery, repair costs and replacement costs.

Please click here to access the Warranty Management service and complete the on line form.

Damage from improper use, including accidental damage from stones, sand or dust, the use of force or other external influences and if used in a commercial setting are not covered under the terms of the warranty.

Buyaparcel offer delivery throughout the United Kingdom, including Northern Ireland, Scottish Highlands and other Islands of the UK. In addition we can now also deliver through Europe. 

UK Delivery Prices 

Standard delivery is free with no minimum order charge to most mainland UK delivery addresses. Surcharges can apply to certain postcodes depending on the service type. For full details visit our Delivery Guide.

In additional to our standard service we also offer some premium delivery services if you need your item quickly

£0.00 - Standard UK Delivery (2-3 Days Approx)
£2.99 - Next Day UK Delivery (Orders placed before 3.00pm Monday - Friday)

*orders placed after 3.00pm Friday will still be delivered Monday if ordered before 11am Saturday Morning 

£8.99 - Saturday Delivery (Orders placed before 3.00pm Friday) 

£36.00 - Pallet Delivery (2-3 Days Approx - selected products only)

Alternatively if you view your parcel once items have been added and enter your postcode you will see what derlivery services are available.

International Delivery Prices 

In addition we now deliver through Europe on a 48 Hour Delivery Service as Standard 

Zone 1 – £9.99 
Belgium, Germany, Luxembourg, France, Netherlands, Rep Ireland. 

Zone 2- £14.99 
Austria, Denmark, Czech Republic, Poland, Lithuania, Hungary. 

Zone 3 – £19.99 
Estonia, Spain, Sweden, Italy, Portugal, Latvia. 

Zone 4 – £29.99 
Bulgaria, Finland, Romania. 

Zone 5 – £49.99 
Bosnia, Croatia, Switzerland. 

Zone 6 – £59.99 
Norway, Serbia, Iceland. 

Is My Item Available for Next Day Delivery? 

If your item is stocked in our immediate picking location it will available for you to choose a next day delivery. This will be highlighted by a green tick and a 1 day dispatch time on the item information. 



You will have the option to choose this service if you are purchasing your item for delivery to mainland UK. 

What courier will my item be delivered with? 

If your item is being delivered in the UK or Ireland, it will be delivered by UK Mail/DHL, Hermes or Royal Mail, with the exception of pallet items. 

If you are an international customer, your goods will initially be sent via UK Mail/DHL, and then exported to either Eurodis or DHL. The appropriate tracking can be provided when necessary. 

Details of each courier service we offer are detailed in our Delivery Guide.

Is My Item Available for Click and Collect at your Lowestoft Store? 

If your item is showing "In Stock" then you will be able to do a Same Day Click and Collect order from our Lowestoft Pinbush Road.  Our cut off for same day collections is 3.00pm Mon-Fri / 11.00am Saturday. After that the product will be ready the next day for collection. After the cut off you are welcome to do a Call and Collect order by phoning our trade counter on 01502 507666. If your item is in stock you will still be able to do a same day collection and payment. 

Our store is open Monday to Friday 8.00am - 5.00pm and Saturday 8.00am - 12.00pm so any orders placed the remainder of the weekend will be available for collection on Monday. Weekdays any orders placed up to midnight will be available for collection the following day. This excludes bank holidays.

Please wait for email confirmation your order is ready for collection from our store before you travel.

On collection we will require you to show a copy of your order confirmation, electronic or printed. In addition to this please bring photo ID which must be your passport or photo driving licence, matching the name on the PayPal/Amazon/Credit or Debit card used.

Collection option only available to NR and IP Postcodes

We've simplified our returns process! We now offer a no-questions-asked, free returns service within the first 30 days (subject to T&Cs).

You can find our returns information in our Terms and Help page

Spread the cost of your Buyaparcel purchase with Paypal Credit - Get 0% finance over 4 months! The perfect way to spread the cost of any purchases of £99 (inc vat) or more

Applying is that simple. If approved and you accept, you'll have a credit limit added to your PayPal account ready to use immediately. Plus, you'll automatically get 0% interest for 4 months on all your purchases of £99 or more.*

How to apply for Paypal Credit with Buyaparcel?

You have 2 ways to purchase from us with the option us using Paypal Credit.

1 - From the product page you can use Paypal Express Checkout which will take you straight to your Paypal account where you can login to complete payment or apply for Paypal Credit. 

2 - If you add your product to your parcel and click "Proceed to Checkout" you will then go to our payment page. Select "Paypal Express Checkout" from the payment methods available and click "Place Order".

Once you are in your Paypal account choose PayPal Credit from the payment options.

If this is the first time you have used PayPal Credit, you will be asked to complete a short application form to apply for PayPal credit.

More Information on Paypal Credit