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Privacy

Buyaparcel.com Privacy Policy

At BuyaParcel.com, we take your privacy rights as our customer very seriously. This privacy policy outlines what information we collect from you and why we need it. When you place an order we collect your name, e-mail address, mailing address and phone number in order to process your order quickly and safely. We do not collect or store credit card numbers, these are handled by payment service provider, SagePay. SagePay are a PCI DSS level 1 (highest) card payments provider.

We may record which products you are interested in and which products you purchase. This enables us to process your orders efficiently and to improve the products and service that we are offering. We may use this information to inform you of any new products or special offers from Buyaparel that we think may be of interest to you or about changes to our website. Please email us if you do not want us to send you this information, if you have not already opted out when you created your account to complete your purchase.

We will not sell, trade or rent your personal information to other companies nor will we share any of the information we collect about you to third parties, with the following exceptions:

  • TrustPilot and Feefo who we use for our quality of service feedback from you the customer – they in turn have a policy of only using your email address for this purpose.
  • If you are referred to us via the Commerce Connector site for Bosch products, when you complete your order if it contains Bosch products information about the Bosch product stock codes and the quantities purchased will be shared with Commerce Connector. The anonymised purchase/order details are send using a tracking pixel on the final page, once you have paid for your order.

When you place orders via Buyaparcel.com or access your account information this is done using HTTPS, a secure protocol which encrypts all information you input before it is sent to us.

Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we will request proof of identity before we are able to disclose sensitive information to you. Buyaparcel.com are a member of the Data Protection Register. In order to monitor the performance of our site Buyaparcel.com we will also collect an IP address and a session ID, which will enable us to uniquely identify you to our site. Cookies are small pieces of information that are stored on your computer’s hard drive by your browser.

These allow us to store your account information and provide features to make your shopping on our website easier. Most browsers allow the cookie function to be turned off. The help menu on your browser should guide you on how to do this. By submitting your personal information to us, you are consenting to our collection and use of the information as set out in this Privacy Policy.