Roughneck is part of the
Olympia Tools Group which was established in the USA in 1976.
All
Roughneck products are designed, manufactured and covered under a
Lifetime Warranty. However this warranty is for the material and workmanship of the product and does not include normal wear and tear that a product undergoes during its lifetime.
The warranty does not apply to products with naturally wearable parts, such as wire or bristle on brushes. Consumable products are goods reasonably expected to be used up or damaged during use, including but not limited to drill bits, saw blades, sanding discs, files and batteries.
Products which have been improperly used, abused, neglected or altered are not covered under this guarantee.
Wire Brushes: Lifetime guarantee on workmanship and materials, this does not include normal wear and tear.
Mortar Gun,
Flooring gun and accessories: Lifetime guarantee does not apply to the nozzles and plungers.
New Screwdrivers: Lifetime guarantee is void if the product is improperly used, abused or altered.
For more information call 0118 951 1942, email sales@olympia-tools.co.uk or
visit the website.
Delivery Details
Buyaparcel offer delivery throughout the United Kingdom, including Northern Ireland, Scottish Highlands and other Islands of the UK. In addition we can now also deliver through Europe.
UK Delivery Prices
£2.95 - Royal Mail Second Class (2-5 Days Approx - selected products only)
£3.95 - Standard UK Delivery (2-3 Days Approx)
£5.95 - Next Day UK Delivery (Orders placed before 3.30pm Monday - Friday)
£8.95 - Saturday Delivery (Orders placed before 3.30pm Friday)
£36.00 - Pallet Delivery (2-3 Days Approx - selected products only)
International Delivery Prices
In addition we now deliver through Europe on a 48 Hour Delivery Service as Standard
Zone 1 – £9.99
Belgium, Germany, Luxembourg, France, Netherlands, Rep Ireland.
Zone 2- £14.99
Austria, Denmark, Czech Republic, Poland, Lithuania, Hungary.
Zone 3 – £19.99
Estonia, Spain, Sweden, Italy, Portugal, Latvia.
Zone 4 – £29.99
Bulgaria, Finland, Romania.
Zone 5 – £49.99
Bosnia, Croatia, Switzerland.
Zone 6 – £59.99
Norway, Serbia, Iceland.
Choose a Delivery Date to Suit You
You also now have the facility to choose a day you wish to have your order delivered on if your order is being delivered via courier or pallet. This can be done at the checkout stage where you will be shown a calendar if you select the book in option. You will have the option of booking in your delivery for a day that is convenient for you. Should you require the order the following day please select the next day option.
Is My Item Available for Next Day Delivery?
If your item is stocked in our immediate picking location it will available for you to choose a next day delivery. This will be highlighted by a green tick and a 1 day dispatch time on the item information.
You will have the option to choose this service if you are purchasing your item for delivery to mainland UK.
What courier will my item be delivered with?
If your item is being delivered in the UK or Ireland, it will be delivered by UK Mail or Royal Mail, with the exception of pallet items. The courier type is displayed on each item but will be confirmed at the checkout stage when you have completed your shopping.
If you are an international customer, your goods will initially be sent via UK Mail, and then exported to either Eurodis or DHL. The appropriate tracking can be provided when necessary.
Details of each courier service we offer are detailed in our
Delivery Guide.
How do I track my delivery?
To track your order online, go to 'Your Account' and click on 'Purchase History' for an update on your order.
Our team work extremely hard to get your parcels to your door in the shortest possible time but please note that we recommend you do not book a plumber etc until you have received and checked your goods.
Please note:
- Delivery addresses cannot be changed once the order is placed except in the case of an error, which we will do our best to change, but orders are often shipped quickly after being processed.
- The couriers we use do not deliver to PO boxes or building sites.
Call us: 01502 473025
