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Delivery Guide - DRAFT

Delivery Guide

Standard delivery is free for all orders over £100 to a UK delivery address for parcels and packets only.

Please view our International Delivery Guide for non UK delivery information

Royal Mail
Small
(Under 2kg and worth less than £50)
UKMail
Parcels and large items
Palletways
Large and bulky items delivered on a pallet
Standard delivery cost and estimated delivery time once despatched Orders under £100 =£2.95
Overs over £100 = free
3 days
Orders under £100 = £3.95
Overs over £100 = free
3 days
From £36
2-3 days – selected products only
Next day delivery* (Mon-Fri only) cost and estimated delivery time once despatched
(Orders placed before 3.30pm Monday – Friday)
Sent by UKMail instead of Royal Mail
Orders under £100 = £5.95
Overs over £100 = £2
1 day
Orders under £100 = £5.95
Overs over £100 = £2
1 day
From £46
1 day
Saturday delivery* cost once despatched Orders under £100 = £8.95
Overs over £100 = £5
Orders under £100 = £8.95
Overs over £100 = £5
From £46
Surcharges for remote locations No Yes
Surcharge Areas – UKMail information
Yes
Surcharge Areas – Palletways information
Requires a signature on delivery No Yes Yes
Typical processing time before despatch Same working day as order (Mon – Fri) Same working day as order (Mon – Fri) 1 working day depending on size of order
Tracking available UKMail tracking number to closest Royal Mail hub to delivery address Yes Yes
Choice of delivery time/booking in required No No Yes
Missed delivery Pick up at local Royal Mail sorting office within 18 days after which returned to Buyaparcel Arrange redelivery Arrange redelivery with additional change

*This option must be selected at the checkout – the most economical delivery is selected by default

We may also use additional delivery carriers where necessary in order to provide the best service we can.